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Sathapana BankCambodiaActive opening
Sathapana Bank

Administrator, Server Administration

Banking/ Insurance/ MicrofinancePosted 2 mo ago

Location

Cambodia

Job Type

OTHER

Experience

1+ Years

Level

Individual Contributor

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

Languages

English

Apply Now

About the role

  • Closely monitor the system error log and enhancement log to ensure no long outstanding issue left unattended/unresolved.
  • Daily monitor of server health and performance, server space, backup jobs and respond to support issue.
  • Ensure Data Center is always secured and protected from any illegal both physical and logical access.
  • Manage projects to upgrade, replace or alter systems in response to actual or anticipated demand from the business using IT project management delivery mythologies.
  • Ensure all IT incidents reported are recorded properly on the IT incident / Problem log report.
  • Ability to prioritize, manage, and track open cases at all relevant stakeholders.
  • Ensure availability of systems and infrastructure by pro-active monitoring, maintenance and management of system.
  • Supervise, monitor and follow up on all tickets assigned to vendor IT Data Center support team.
  • Ensure cleanliness, tidiness, and environment control of Data Center and Disaster Recovery Site.
  • Other assigned tasks.

Requirements

  • Bachelor/Master Degree in computer science or a related field, or significant equivalent experience.
  • 1 years of experience in management information systems.
  • Knowledge of the IT infrastructure in banking industry is preferred.
  • Excellent technical diagnostic and analytical skills and a consultative and collaborative approach to problem solving.
  • Ability to develop, implement and monitor processes for systems management and operations; knowledge of and ability to monitor Service Level Agreements.
  • Ability to deliver Information Technology Infrastructure Library (ITIL) service management principles and embedding these into the team and organization.
  • Experience in Server Virtualization.
  • Ability to lead team of direct and in-indirect reports to deliver projects and system upgrades.
  • Data Centers Infrastructure Management.
  • Server and Storage Management (Hardening, Patch Management etc.).
  • Knowledge of the underlying operation banking system.
  • Good organization and time management skills.
  • Excellent analytical and English communications skills (verbal/written).
  • Demonstrates a strong personal commitment to customer needs and corporate objectives.

Required Skills

Computer ScienceManagement Information SystemsIT Infrastructure (Banking Industry)Technical DiagnosticsAnalytical SkillsConsultative ApproachCollaborative ApproachProblem SolvingSystems ManagementProcess DevelopmentProcess ImplementationProcess MonitoringService Level Agreements (SLAs)Information Technology Infrastructure Library (ITIL)ITIL Service Management PrinciplesServer VirtualizationTeam LeadershipProject DeliverySystem UpgradesData Center Infrastructure Management

Benefits

  • Rewards for over performance
  • Learn new Skills on the jobs

About Sathapana Bank

Visit Website

Sathapana Bank Plc. was established in 2016 as a result of the merger of two financial institutions namely Maruhan Japan Bank Plc., the first Japanese-owned commercial bank in Cambodia established since 2008 and Sathapana Limited, a microfinance institution, established since 1995. Maruhan Japan Bank Plc. was established by Chairman Dr. Han Chang-Woo to contribute to the development and growth of Cambodia. Sathapana Limited was originally established as a non-government organization created to provide micro-financial products and services to the low-income segment customers in Cambodia. The merger was a strategic move taken by Dr. Han Chang-Woo as Maruhan Japan Bank was focusing on providing commercial banking products and services, aiming at expanding its operation nationwide, while Sathapana Limited with its strong track record and grassroots approach to the economic development of Cambodia was aiming to be a full-service commercial bank. Today, Sathapana Bank has a combined experience of more than two decades with over 170 branches across Cambodia and offers a wide range of banking and financial services for consumers, businesses, and SMEs for Everyday Banking Convenience.

Employees

1001 to 5000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

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