About the role
- Oversee daily F&B operations to ensure efficient service, quality standards, and consistency.
- Lead and coach teams, set clear goals, and build a culture of accountability and performance.
- Manage Multi-outlets, monitor budgets, stock levels, purchasing, and waste to improve profitability and control costs.
- Coordinate with internal departments and partners to support smooth flows and on-time delivery.
- Implement SOPs, safety, and hygiene standards to maintain compliance and operational excellence.
- Review KPIs, identify issues, and deliver practical solutions to improve service and productivity.
- Support planning, reporting, and improvement initiatives for long-term operational growth.
Requirements
- Bachelor’s degree in Administration, Hospitality, Operations, or a related field.
- 8+ years of experience in operations management, preferably in F&B, hospitality, or service sectors.
- Proven leadership experience at manager level or above, managing teams and multi-functional operations.
- Strong knowledge of process improvement, budgeting, inventory control, and service standards.
- Excellent communication, problem-solving, and decision-making skills.
- Ability to in a fast-paced environment and manage multiple priorities effectively.
- Familiarity with compliance, hygiene, and place safety requirements.
- Proficiency in English; Khmer communication skills are an advantage.
Required Skills
Operations ManagementLeadershipTeam ManagementMulti-functional Operations ManagementProcess ImprovementBudgetingInventory ControlService StandardsCommunicationProblem-SolvingDecision-MakingWorking in a fast-paced environmentManaging Multiple PrioritiesComplianceHygieneWorkplace SafetyEnglishKhmer
Benefits
- Allowances
- Bonus
- Yearly Increment
