About the role
- Supervise and coordinate the daily of janitorial team members at the assigned site.
- Arrange daily task assignments and ensure manpower is properly deployed across all designated areas.
- Monitor cleaning quality in classrooms, offices, restrooms, common areas, walkways, and other assigned areas.
- Conduct routine site audits and quality inspections to check cleaning completion, hygiene standards, safety practices, and service quality.
- Ensure cleaning tasks are completed on time and in accordance with the required service standard.
- Ensure proper use of cleaning chemicals, tools, equipment, PPE, and safety procedures.
- Monitor staff attendance, grooming, discipline, behavior, and daily performance.
- Provide on-site guidance, coaching, and basic training to janitorial team members when required.
- Coordinate with the client representative regarding daily cleaning requirements, urgent requests, feedback, and service concerns.
- Respond to urgent cleaning needs and arrange proper support in a timely manner.
- Report cleaning issues, staff issues, maintenance concerns, incidents, and client feedback to Tunsai management.
- Prepare and submit daily or weekly site updates, attendance records, quality audit findings, and service reports as required.
- Act as the main on-site contact between the client and Tunsai Operations team.
Requirements
- Bachelor's degree in Administration, Facility Management, Hospitality, or a related field Minimum of 5 years of experience in janitorial supervision, housekeeping supervision, facility management, or a related field.
- Strong leadership, coaching, and team management skills.
- Good knowledge of cleaning methods, chemicals, equipment, and industry best practices.
- Ability to plan, organize, prioritize, and manage multiple tasks effectively.
- Strong communication, problem-solving, and interal skills.
- Ability to under pressure in a fast-paced environment.
- Willingness to flexible s, including evenings, weekends, and public holidays when required.
- Proficient in Microsoft Office and Google space, including Google Drive, Docs, and Sheets.
Required Skills
Janitorial SupervisionHousekeeping SupervisionFacility ManagementLeadershipCoachingTeam ManagementCleaning MethodsChemicals KnowledgeEquipment KnowledgeIndustry Best PracticesPlanningOrganizingPrioritizationTask ManagementCommunicationProblem-SolvingInterpersonal SkillsWorking Under PressureAdaptabilityMicrosoft Office
Industry
Chemical / Petrochemical
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