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Cham & Ly Corporation

Quality Assurance & Control Specialist

ឱកាសការងារពិសេសGeneralបានបង្ហោះ 2 mo ago

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Work Mode

On-site

Industry

Food & Beverage

អំពីតួនាទី និងភារកិច្ច

  • Conduct regular audits on product quality, food preparation, presentation, freshness, and portion standards.
  • Ensure compliance with SOPs, food safety regulations, and company quality standards.
  • Monitor product handling, storage conditions, expiry dates, and stock rotation practices.
  • Identify quality issues and implement corrective actions immediately.
  • Evaluate customer service performance and staff professionalism.
  • Ensure team members follow company service procedures and greeting standards.
  • Observe customer interactions and provide coaching to improve service quality.
  • Support store teams in achieving excellent customer satisfaction.
  • Inspect outlet cleanliness including dining area, kitchen, bakery area, equipment, and staff hygiene.
  • Ensure compliance with sanitation, safety, and hygiene standards.
  • Monitor pest control, waste management, and cleaning s.
  • Report and follow up on cleanliness issues for immediate improvement.
  • Conduct d and surprise outlet audits.
  • Prepare detailed audit reports with scoring, findings, and action plans.
  • Track corrective actions and ensure timely follow-up.
  • Support management in maintaining operational excellence across all outlets.
  • Provide on-site training and coaching when issues or non-compliance are identified.
  • Retrain staff on SOPs, QSC standards, food safety, and customer service practices. closely with outlet managers to improve staff performance and operational consistency.
  • Assist in developing training materials and operational guidelines.
  • Analyze recurring operational issues and recommend improvement solutions.
  • Support new outlet opening audits and operational readiness checks.
  • Promote a culture of quality, accountability, and continuous improvement.

លក្ខខណ្ឌតម្រូវការងារ

  • Association’s degree in Hospitality, Food & Beverage Management, Administration, or related field.
  • Minimum 3 years of experience in QSC auditing, operations, or quality assurance in F&B or retail industry.
  • Strong knowledge of food safety, hygiene standards, and operational SOPs.
  • Good observation, analytical, and reporting skills.
  • Strong communication and training/coaching abilities.
  • Able to travel frequently between outlets.

ជំនាញចាំបាច់

Hospitality ManagementFood & Beverage ManagementAdministrationQSC AuditingOperations ManagementQuality AssuranceFood SafetyHygiene StandardsSOPsObservation SkillsAnalytical SkillsReporting SkillsCommunication SkillsTrainingCoachingTravel

កាលវិភាគការងារ និងភាពបត់បែន

Schedule:rotational
Start date:Flexible/ASAP

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:13th month

អត្ថប្រយោជន៍ទទួលបាន

  • Rewards for over performance
  • Join an experienced team
  • Learn new Skills on the jobs

អំពី Cham & Ly Corporation

ចូលមើលគេហទំព័រ

Established in February, 2014, Cham & Ly Corporation is committed to providing best-in-class experience in Food and Beverage, Real Estate, and Hospitality in Cambodia. We bring the world-class quality and trust to our customers throughout their entire journey with our products and services. Bringing Singapore’s BreadTalk to Cambodia has been one of our proudest milestones as we have uplifted the customer experience and at the same time become a pioneer in revolutionizing the whole bakery industry. With the trust and support from our customers, BreakTalk has grown to 14 outlets. By building up on the success we have with BreadTalk and continuing to listen to our customers and innovate for them, we’re optimistic to earn their trust and achieve sustainable growth in all our businesses. We identify our success by the values we can provide to our people, customers, partners and community.

Industry

Food & Beverage

More at Cham & Ly Corporation

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5 open

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Personal Assistant To CEO

CambodiaFull-time

Graphic Designer

CambodiaFull-time

Branch Manager

CambodiaFull-time

Assistant Training Manager

CambodiaFull-time

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