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Makro Cambodia

QA Manager

Generalបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

8+ Years

Work Mode

On-site

Industry

Retail/Wholesale

Languages

Khmer, English

អំពីតួនាទី និងភារកិច្ច

  • Lead cross functional team to implement central SOPs in Cambodia.
  • Coordinate and execute Post Market Surveillance activities including complaint handling and adverse event reporting per local government regulation and internal guidance.
  • Implement QA programs and product quality plans, and ensure that company quality plans and objectives are met, results are achieved, and infrastructure and systems are in place.
  • Lead in developing or updating Quality system procedures and Participate in internal or external audit.
  • Lead in handling of product complaints, quality hold and Filed Safety Corrective Action.
  • Timely report of quality / safety test, problem and action to business.
  • To arrange an audit schedule and reporting of supplier for risk assessment and coordinate and execute Corrective Plan per local government regulations and internal guidance.
  • Investigate and follow up on relevant customer complaints or problems and recall product.
  • Compile and submit registration dossier for new / import products such as Foods, Cosmetics ,Agricultural products and variations to related government agencies and obtain regulatory approvals in timely manner.
  • Manage product licenses files, ensure product licenses are renewed on time to minimize business impact.
  • Build professional relationship with local regulatory authorities.
  • Provide guidance and solutions to other departments on QA/RA related issues.
  • Act as the local contact person to corporate to facilitate understanding of Cambodia Regulatory requirement to ensure compliance.

លក្ខខណ្ឌតម្រូវការងារ

  • Bachelor’s degree in Quality, Business, or related field.
  • 8+ years QA experience, including 3 year in management.
  • Experience in retail, supermarket, or FMCG.
  • Knowledge of ISO, GMP, HACCP, and SOP development.
  • Strong skills in store audits, product quality checks, and supplier quality control.
  • Good communication in Khmer & English.
  • Able to travel to store locations when needed.
  • Please note that due to the nature of this role , this job is only open for local candidates.

ជំនាញចាំបាច់

Quality Assurance (QA)ManagementRetailSupermarketFMCGISOGMPHACCPSOP developmentStore auditsProduct quality checksSupplier quality controlCommunicationKhmerEnglishTravelSOP

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:Annual Bonus

អត្ថប្រយោជន៍ទទួលបាន

  • Competitive Salary
  • Annual Bonus
  • Group Insurance

អំពី Makro Cambodia

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Makro Vision: To be the number one food solution provider for professional customers in ASEAN. Makro Mission: >Multi-formats: Expansion in ASEAN with multi-format stores >Award: Award team achievements, and invest in people resources >Knowledge: Know and respect specific local differences >Responsible: Being responsible towards creating maximum benefits for society and the world >Offer the best: Offer the best value and solutions to customers At Makro, we offer: >Competitive Salary >Annual Bonus (13-month salary) >Store Incentive Bonus (14-month salary) >KPI Incentive Bonus >Seniority payment >Phone credit >Travelling allowance >Attendance allowance >Food allowance >National Social Security Fund (NSSF)​ >Education sponsorship >Group Life Insurance >Group Accident Insurance >Group Health Insurance (In & Outpatient medical) >A fast-paced, multicultural workplace energized by fresh perspectives and collaborative innovation. >Other benefits, we offer sustained career growth resources and lifelong learning initiatives.

Employees

501 to 1000

Industry

Retail/Wholesale

City

Phnom Penh

More at Makro Cambodia

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5 open

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Online Customer Service

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Digital Marketing & Communications Supervisor

Saensokh | Phnom PenhFull-time

Invoice Control Supervisor

CambodiaFull-time

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