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Sathapana BankDoun Penh | Phnom PenhActive opening
Sathapana Bank

Core Banking System Manager

Banking/ Insurance/ MicrofinancePosted 2 mo ago

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Experience

6+ Years

Level

Individual Contributor

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

Languages

English

Apply Now

About the role

  • Analyze business requirements for new product development in core banking.
  • Provide system functional support on Teller function, CASA, TD, Loan modules, and new branches setup to branches and back-office users.
  • Escalate issues or requests from junior support members.
  • Raise and follow up issues/requests in My Oracle Support (MOS) for cases not supported by the local application support team.
  • Produce tech support performance reports including SLA.
  • Improve response time and SLA breach.
  • Test bug fixes or enhancements provided by Oracle support, identify, and mitigate any impact to production.
  • Prepare/review system guidelines and SIT/UAT sign-off documents.
  • Ensure proper guidelines are created and reference documents are properly kept and retrieved.
  • Conduct walkthroughs on system support guidelines to team members.
  • Review and ensure collection of information for review reports such as active/close user reviews, admin activities reviews, and other tasks mentioned in the department's frequent task list for in-scope systems.
  • Prepare/update user access matrix for in-scope systems including periodical access matrix review.
  • Ensure access provision aligns with user access management SOP.
  • Review/prepare and collect relevant supporting documents based on audit, risk, and compliance requirements.
  • Perform EoC on urgent cases or whenever required.
  • Produce product unit performance reports such as weekly, monthly, quarterly.
  • Participate in 24/7 on-call for any incident or abnormality in systems.
  • Develop new ideas, processes, and products that have the potential to drive meaningful change.
  • Have experience implementing and managing projects related to new ideas and processes.

Requirements

  • Bachelors in IT/ Engineering / Computer Science or higher.
  • Minimum 6 years working experience in the Core Banking System or related fields.
  • Oracle FLEXCUBE Universal Banking is a plus.
  • Good in spoken and written English.
  • Good integrity, positive attitude, helpful, high commitment, competence, and motivation.
  • Good communication and work with the consultant.
  • Well understand banking operation.
  • Well understand the table structure of FLEXCUBE Core banking.
  • Strong knowledge of SQL statements, PL/SQL.
  • Good knowledge of financial/accounting principles and Banking operations.

Required Skills

Core Banking SystemOracle FLEXCUBE Universal BankingEnglishIntegrityPositive attitudeHelpfulHigh commitmentCompetenceMotivationCommunicationWork with consultantsBanking operationFLEXCUBE Core banking table structureSQL statementsPL/SQLFinancial principlesAccounting principlesOracle FLEXCUBESQL

Compensation Details

Bonus:performance bonus

Benefits

  • Rewards for over performance
  • Learn new Skills on the jobs

About Sathapana Bank

Visit Website

Sathapana Bank Plc. was established in 2016 as a result of the merger of two financial institutions namely Maruhan Japan Bank Plc., the first Japanese-owned commercial bank in Cambodia established since 2008 and Sathapana Limited, a microfinance institution, established since 1995. Maruhan Japan Bank Plc. was established by Chairman Dr. Han Chang-Woo to contribute to the development and growth of Cambodia. Sathapana Limited was originally established as a non-government organization created to provide micro-financial products and services to the low-income segment customers in Cambodia. The merger was a strategic move taken by Dr. Han Chang-Woo as Maruhan Japan Bank was focusing on providing commercial banking products and services, aiming at expanding its operation nationwide, while Sathapana Limited with its strong track record and grassroots approach to the economic development of Cambodia was aiming to be a full-service commercial bank. Today, Sathapana Bank has a combined experience of more than two decades with over 170 branches across Cambodia and offers a wide range of banking and financial services for consumers, businesses, and SMEs for Everyday Banking Convenience.

Employees

1001 to 5000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

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