The FBB/FWBB Operations Specialist is responsible for supporting end-to-end operational activities for Fixed Broadband Business (FBB) and Fixed Wireless Broadband Business (FWBB) services across Consumer, SME, and Enterprise segments.
The role ensures smooth customer onboarding, service fulfilment, sales enablement, system enhancement, and operational process optimization to deliver an excellent customer experience and support business growth.
Required Skills
End-to-end operational supportCustomer onboardingService fulfillmentSales enablementSystem enhancementOperational process optimizationCustomer experience managementBusiness growth support
