Sales Support

• Make calls to clients under your portfolio to check for order needs and update prices and other information.
• Support clients and sales staff by completing and processing sales orders.
• Liaise with fleet support and confirm deliveries with clients and able to perform tasks via fleet management system when required.
• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs.
• Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction, fast and on time.
• Keep senior staff informed of any issues with delivery.
• Review customer contract to ensure that a contract is containing a valid data such as: Contract Period, Contact /number/mail address, discount rate.
• Create and modify customer information in CRM.
• Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas.
• Provide all necessary data to senior management upon request and coordinate meetings between departments.
• Make travel arrangements for the sales team and the senior support staff when needed.
• Establish active communication and engagement with all other departments to help out where necessary.
• Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request.

Requirements & Qualifications

• Bachelor’s degree​ in Sale & Marketing, Admin, or related fields.
• Have at least 1-year-experience of ing in sales admin/support field.
• Have strong communication skills and customer focus.
• Willing to learn, honesty and be able to under pressure.
• Be a team player and like to deal with challenges.
• Good knowledge of English both speaking and writing.
• Good knowledge MS Office such as MS Word, Excel, PowerPoint and Internet.
• Being able to on weekends or public holiday with rotation.