Urban Hub (Cambodia) Co., Ltd.

Customer Service Officer

ឱកាសការងារពិសេសGeneralបានបង្ហោះ 4 mo ago

Location

Mean Chey | Phnom Penh

Job Type

FULLTIME

Experience

2+ Years

Work Mode

On-site

Industry

Real Estate/Property Development

Languages

Khmer, English

អំពីតួនាទី និងភារកិច្ច

Assisting the Customer Service Manager with day-to-day duties.
Being friendly with tenants and serving as the main point of contact for management.
Meeting and greeting visitors, ensuring they sign in and out if required.
Handling inquiries both on the phone and face-to-face with tenants and visitors.
Resolving customer problems and feedback.
Referring maintenance requests by residents to the appropriate staff.
Supplying information regarding the organization to relevant people or entities.
Reporting building/tenant issues or suggestions to the Customer Service Manager.
Ensuring building equipment functions properly and notifying management of deficiencies or needs for repair/maintenance.
Directing residents or tenants by maintaining overall employee responsibilities within the facility.
Monitoring cleanliness and equipment in common areas or lobby and ensuring they are in proper condition.
Performing other duties as assigned by the Line Manager.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor’s degree in Business Administration or relevant field.
Minimum of 2 or 3 years’ proven experience in a customer service position or property management sector.
Fresh graduates are also encouraged to apply.
Ability to stay calm and deal with customers.
Good verbal and written communication skills with Khmer and English.
Ability to work unsupervised and make decisions independently.
Ability to work under pressure and independently.
Good computer skills – Microsoft Office Suite (Word, Excel, PowerPoint).

ជំនាញចាំបាច់

Business AdministrationCustomer ServiceProperty ManagementCalmness under pressureDealing with customersVerbal communicationWritten communicationKhmerEnglishWork unsupervisedDecision makingWork under pressureIndependent workComputer skillsMicrosoft Office SuiteMicrosoft WordMicrosoft ExcelMicrosoft PowerPointWordExcel

អត្ថប្រយោជន៍ទទួលបាន

Rewards for over performance
Learn new Skills on the jobs

អំពី Urban Hub (Cambodia) Co., Ltd.

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Employees

201 to 500

Industry

Real Estate/Property Development

City

Phnom Penh

More at Urban Hub (Cambodia) Co., Ltd.

Other open roles at this company

5 open

HR Assistant

Mean Chey | Phnom PenhFull-time

Admin Purchasing Assistant

Mean Chey | Phnom PenhFull-time

Event Manager

Chamkar Mon | Phnom PenhFull-time

Maintenance Officer

Mean Chey | Phnom PenhFull-time

Junior IT Support Officer

Mean Chey | Phnom PenhFull-time

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អំពីតួនាទី និងភារកិច្ច

Assisting the Customer Service Manager with day-to-day duties.
Being friendly with tenants and serving as the main point of contact for management.
Meeting and greeting visitors, ensuring they sign in and out if required.
Handling inquiries both on the phone and face-to-face with tenants and visitors.
Resolving customer problems and feedback.
Referring maintenance requests by residents to the appropriate staff.
Supplying information regarding the organization to relevant people or entities.
Reporting building/tenant issues or suggestions to the Customer Service Manager.
Ensuring building equipment functions properly and notifying management of deficiencies or needs for repair/maintenance.
Directing residents or tenants by maintaining overall employee responsibilities within the facility.
Monitoring cleanliness and equipment in common areas or lobby and ensuring they are in proper condition.
Performing other duties as assigned by the Line Manager.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor’s degree in Business Administration or relevant field.
Minimum of 2 or 3 years’ proven experience in a customer service position or property management sector.
Fresh graduates are also encouraged to apply.
Ability to stay calm and deal with customers.
Good verbal and written communication skills with Khmer and English.
Ability to work unsupervised and make decisions independently.
Ability to work under pressure and independently.
Good computer skills – Microsoft Office Suite (Word, Excel, PowerPoint).