Animal Doctors International - Cambodia

Customer Service Team Leader

Generalបានបង្ហោះ 2 mo ago

Location

Cambodia

Job Type

FULLTIME

Work Mode

On-site

Languages

Khmer, English

អំពីតួនាទី និងភារកិច្ច

Lead and supervise the Customer Service team.
Ensure reception operates smoothly and professionally.
Monitor appointment scheduling and booking accuracy.
Oversee phone, Telegram, email, and Facebook communication.
Maintain high service standards and professional tone.
Train and guide new reception staff.
Manage front desk organisation and presentation.
Monitor and check front-of-house stock.
Support roster coordination and report issues to management.
Handle client concerns calmly and professionally.
Ensure accurate payment handling and administrative compliance.
Stay aware of daily hospital activity and priorities.

លក្ខខណ្ឌតម្រូវការងារ

Previous customer service experience.
Leadership or supervisory experience preferred.
Strong Khmer and English communication skills.
Organised and detail-oriented.
Confident and accountable.
Calm under pressure.
Professional attitude and appearance.

ជំនាញចាំបាច់

Customer ServiceLeadershipSupervisory ExperienceKhmer CommunicationEnglish CommunicationOrganisedDetail-OrientedConfidentAccountableCalm Under PressureProfessional AttitudeProfessional Appearance

កាលវិភាគការងារ និងភាពបត់បែន

Schedule:shift

Weekend work:Required

អំពី Animal Doctors International - Cambodia

ចូលមើលគេហទំព័រ

Animal Doctors International (ADI) is seeking a confident and responsible Customer Service Team Leader to manage and support our Front of House team.

More at Animal Doctors International - Cambodia

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អំពីតួនាទី និងភារកិច្ច

Lead and supervise the Customer Service team.
Ensure reception operates smoothly and professionally.
Monitor appointment scheduling and booking accuracy.
Oversee phone, Telegram, email, and Facebook communication.
Maintain high service standards and professional tone.
Train and guide new reception staff.
Manage front desk organisation and presentation.
Monitor and check front-of-house stock.
Support roster coordination and report issues to management.
Handle client concerns calmly and professionally.
Ensure accurate payment handling and administrative compliance.
Stay aware of daily hospital activity and priorities.