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True Money Cambodia

Telesales Officer

Sales & Retailបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

1+ Years

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

Languages

English

អំពីតួនាទី និងភារកិច្ច

  • Conduct outbound calls to prospective customers to promote and sell our product and service including digital lending.
  • Reach out proactively to customers with overdue accounts to offer support and facilitate payment solutions.
  • Handle inbound leads and convert inquiries into successful applications through consultative selling.
  • Understand customer financial needs and recommend the most suitable lending product.
  • Guide customers through the application process, ensuring a smooth and positive experience from first contact to disbursement.
  • Meet and exceed individual sales targets, conversion rates, and call quality KPIs.
  • Maintain accurate and up-to-date records of customer interactions.
  • Follow all regulatory compliance guidelines and responsible lending practices.
  • Collaborate with customer service teams to resolve issues and ensure end-to-end customer satisfaction.

លក្ខខណ្ឌតម្រូវការងារ

  • 1–2 years of experience in sales, telesales, or a customer-facing sales role (experience in financial services or fintech is a plus).
  • Comfortable making and receiving calls for extended periods, with the ability to maintain energy and professionalism throughout the day.
  • Strong communication and convincing skills.
  • A results-driven mindset with a proven track record of hitting or exceeding sales targets.
  • Basic understanding of lending products is plus.
  • Comfortable working with Microsoft, Google Drive, digital tools, CRM platforms, and sales dashboards.
  • Able to handle rejection well and maintain a positive, persistent attitude.
  • Able to communicate in English.
  • Able to work in flexi roster (working time: 11:00am-7:00pm).

ជំនាញចាំបាច់

salestelesalescustomer-facing salesfinancial servicesfintechcommunicationconvincing skillsresults-driven mindsetsales targetslending productsMicrosoftGoogle Drivedigital toolsCRM platformssales dashboardshandling rejectionpositive attitudepersistent attitudeEnglishCRM

អត្ថប្រយោជន៍ទទួលបាន

  • Seniority Pay
  • Performance Bonus
  • Annual Increment
  • 2 day off per week

អំពី True Money Cambodia

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Our Vision To be the financial service of choice in SEA, changing the way people transact in their daily lives.​ Our Mission To enable everyone to access innovative financial services, leading to better lives. TrueMoney (Cambodia) is a leading international FinTech brand and part of Ascend Money, a digital financial services venture of the Cambodia Investors, with investments from Ant Financial (Alibaba) from China, and The Charoen Pokphand Group. The TrueMoney group is now one of Southeast Asia’s largest financial life platforms. TrueMoney has grown its presence from just 1 market to 7 markets in a short space of time. TrueMoney currently has significant operations in Cambodia, Myanmar, Thailand, Indonesia, Vietnam, the Philippines, and Malaysia. TrueMoney currently has the largest regional agent network in SEA with 65,000 agents, as well as the largest payment volume with USD8 billion in 2019. In addition, the TrueMoney wallet is the number 1 E-wallet in Cambodia. Our Promise TrueMoney (Cambodia) is committed to the core values of: Respect Employees demonstrate consideration and courtesy for others and treat each other with dignity. Innovation Company pioneers novel products, services, technologies, or ways of working. Customers Employees put customers at the center of everything they do, listening to them and prioritizing their needs. Collaboration Employees work well together within their team and across different parts of the organization.

Employees

201 to 500

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

More at True Money Cambodia

Other open roles at this company

5 open

Lead Database Administrator

Boeng Keng Kang | Phnom PenhFull-time

Senior DevOps Engineer

Boeng Keng Kang | Phnom PenhFull-time

Employee Engagement Specialist

Boeng Keng Kang | Phnom PenhFull-time

បុគ្គលិកផ្នែកលក់ ​​និងគ្រប់គ្រងភ្នាក់ងារ​

Kong Pisei | Kampong SpeuFull-time

Recruitment Agent

Por Senchey | Phnom PenhFull-time

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