Mekong River Commission (MRC)

Senior User Researcher and Stakeholder Engagement Expert

GeneralPosted 3 mo ago

Location

Phnom Penh

Job Type

CONTRACT

Experience

5+ Years

Work Mode

On-site

Industry

Inter-governmental Agency / Water Resource Management

Languages

English, Khmer

About the role

The MRC Secretariat works extensively with a diverse range of documents, including reports, briefs, and handbooks.
The incumbent will be responsible for leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services).
They will also be responsible for designing and delivering robust research programs, analyzing and synthesizing user research findings using a wide range of methodologies and techniques to develop actionable research insights, and integrating GEDSI considerations directly into research and engagement activities.

Requirements

Master's Degree in Social sciences, development studies, environmental management, service design, public policy, natural resource management, sociology, risk disaster management or relevant interdisciplinary field as a minimum.
Leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services) for 5 years as a minimum.
Designing and delivering robust research programs.
The candidate must have a proven ability to analyze and synthesize user research findings using a wide range of methodologies and techniques to develop actionable research insights for 5 years as a minimum.
Strong practical experience successfully integrating GEDSI considerations directly into research and engagement activities for 5 years as a minimum.
Significant prior experience working in the Lower Mekong region for 3 years as a minimum.
Demonstrated experience in hydrometeorological services, flood and drought forecasting, early warning systems, climate services, disaster risk reduction, or related fields is highly desirable and will be considered a strong advantage.
Excellent facilitation, communication, and synthesis skills tailored for complex, multicultural, and multistakeholder environments.
Proven experience in facilitating participatory processes, stakeholder consultations, and community-based training programs, especially within the context of Mekong countries (Cambodia, Lao PDR, Thailand and Viet Nam).
A demonstrated willingness to learn and rigorously test new research and engagement techniques that have been utilized successfully elsewhere for the development of weather and climate services.
Fluency in English (written and verbal) is essential.
Knowledge of riparian languages is a strong asset.

Required Skills

Social sciencesDevelopment studiesEnvironmental managementService designPublic policyNatural resource managementSociologyRisk disaster managementUser researchStakeholder engagementService developmentPublic servicesClimate servicesWeather servicesFlood managementDisaster risk management servicesResearch program designResearch program deliveryUser research analysisResearch synthesis

About Mekong River Commission (MRC)

Visit Website

An inter-governmental agency working with Cambodia, Lao PDR, Thailand, and Vietnam on joint management of shared water resources and sustainable development of the Mekong River.

Industry

Inter-governmental Agency / Water Resource Management

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About the role

The MRC Secretariat works extensively with a diverse range of documents, including reports, briefs, and handbooks.
The incumbent will be responsible for leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services).
They will also be responsible for designing and delivering robust research programs, analyzing and synthesizing user research findings using a wide range of methodologies and techniques to develop actionable research insights, and integrating GEDSI considerations directly into research and engagement activities.

Requirements

Master's Degree in Social sciences, development studies, environmental management, service design, public policy, natural resource management, sociology, risk disaster management or relevant interdisciplinary field as a minimum.
Leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services) for 5 years as a minimum.
Designing and delivering robust research programs.
The candidate must have a proven ability to analyze and synthesize user research findings using a wide range of methodologies and techniques to develop actionable research insights for 5 years as a minimum.
Strong practical experience successfully integrating GEDSI considerations directly into research and engagement activities for 5 years as a minimum.
Significant prior experience working in the Lower Mekong region for 3 years as a minimum.
Demonstrated experience in hydrometeorological services, flood and drought forecasting, early warning systems, climate services, disaster risk reduction, or related fields is highly desirable and will be considered a strong advantage.
Excellent facilitation, communication, and synthesis skills tailored for complex, multicultural, and multistakeholder environments.
Proven experience in facilitating participatory processes, stakeholder consultations, and community-based training programs, especially within the context of Mekong countries (Cambodia, Lao PDR, Thailand and Viet Nam).
A demonstrated willingness to learn and rigorously test new research and engagement techniques that have been utilized successfully elsewhere for the development of weather and climate services.
Fluency in English (written and verbal) is essential.
Knowledge of riparian languages is a strong asset.