Makro Cambodia

QA & Regulatory Affairs Supervisor

GeneralPosted 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

3+ Years

Work Mode

On-site

Industry

Retail/Wholesale

About the role

Supervise daily QA activities across retail products, including in-store and warehouse inspections.
Ensure compliance with company SOPs, quality policies, and consumer safety standards.
Monitor product shelf life, storage conditions, and labeling accuracy.
Investigate product quality issues, customer complaints, and returns; implement corrective actions.
Conduct internal audits of stores, warehouses, and suppliers to ensure quality standards are maintained.
Coordinate with commercial, supply chain, and store operations to maintain compliance across all retail channels.
Conduct training for staff on quality standards, regulatory requirements, and customer safety practices.
Stay updated with Cambodian retail laws, consumer protection regulations, and industry best practices.
Ensure all retail products comply with Cambodian regulations (e.g., Ministry of Commerce, Ministry of Health for food, cosmetics, and consumer goods).
Prepare and maintain regulatory documentation, product registrations, and licenses.
Liaise with government authorities for inspections, approvals, and reporting.
Support compliance for product labeling, marketing claims, and promotional materials.

Requirements

Bachelor’s degree in Food Science, Chemistry, or related field.
3+ years of experience in QA & Regulatory within retail, FMCG, or consumer goods.
Knowledge of Cambodian retail regulations, product safety, and labeling requirements.
Experience managing audits, quality inspections, and regulatory submissions.
Strong analytical, problem-solving, and communication skills.
Attention to detail and accuracy.
Leadership and team management skills.
Ability to handle multiple stores, suppliers, and product categories simultaneously.
Proactive, solution-oriented mindset with strong organizational skills.

Required Skills

Food ScienceChemistryQA & RegulatoryRetail Regulations (Cambodian)Product SafetyLabeling RequirementsAudit ManagementQuality InspectionsRegulatory SubmissionsAnalytical SkillsProblem-SolvingCommunication SkillsAttention to DetailAccuracyLeadershipTeam ManagementMultitasking (Stores, Suppliers, Product Categories)ProactivenessSolution-Oriented MindsetOrganizational Skills

Compensation Details

Bonus:Annual Bonus

Benefits

Competitive Salary
Annual Bonus
Group Insurance

About Makro Cambodia

Company page Visit Website

Makro Vision: To be the number one food solution provider for professional customers in ASEAN. Makro Mission: >Multi-formats: Expansion in ASEAN with multi-format stores >Award: Award team achievements, and invest in people resources >Knowledge: Know and respect specific local differences >Responsible: Being responsible towards creating maximum benefits for society and the world >Offer the best: Offer the best value and solutions to customers At Makro, we offer: >Competitive Salary >Annual Bonus (13-month salary) >Store Incentive Bonus (14-month salary) >KPI Incentive Bonus >Seniority payment >Phone credit >Travelling allowance >Attendance allowance >Food allowance >National Social Security Fund (NSSF) >Education sponsorship >Group Life Insurance >Group Accident Insurance >Group Health Insurance (In & Outpatient medical) >A fast-paced, multicultural workplace energized by fresh perspectives and collaborative innovation. >Other benefits, we offer sustained career growth resources and lifelong learning initiatives.

Employees

501 to 1000

Industry

Retail/Wholesale

City

Phnom Penh