IT Officer

• Provide day-to-day IT support to employees and troubleshoot hardware, software, and system issues.
• Install, configure, maintain, and troubleshoot computers, printers, and other IT equipment.
• Support Windows operating systems and Microsoft 365 applications.
• Manage user accounts, access permissions, and IT-related requests.
• Maintain IT assets, equipment records, and basic IT documentation.
• Support Active Directory and user management where applicable.
• Install, configure, maintain, and troubleshoot LAN/WAN nets.
• Configure and support routers, switches, firewalls, and other net devices.
• Monitor net performance and Internet connectivity.
• Troubleshoot net, Wi-Fi, and connectivity issues.
• Coordinate with Internet Service Providers and external IT vendors when required.
• Design, develop, maintain, and update company websites and web applications.
• Write, test, debug, and maintain clean and reliable code.
• Develop responsive websites that properly on desktop, tablet, and mobile devices.
• Use appropriate programming s, frames, and development tools.
• Develop and maintain website features, forms, APIs, and system integrations. with databases and ensure proper data management.
• Troubleshoot and fix website errors, bugs, and technical issues.
• Improve website performance, functionality, security, and user experience.
• Maintain source code and development documentation.
• Set up, configure, and maintain website hosting environments.
• Manage domain names and DNS records.
• Configure and maintain SSL certificates and HTTPS.
• Deploy websites and web applications to staging and production environments.
• Monitor website and server availability, performance, and technical issues.
• Manage website, database, and server backups.
• Perform website updates, software updates, and security maintenance.
• Troubleshoot hosting, server, DNS, SSL, and deployment issues.
• Coordinate with hosting providers or external technical vendors when required.
• Follow and implement basic IT security best practices.
• Protect company systems, devices, accounts, and data from security risks.
• Maintain regular backup procedures and verify backup availability.
• Monitor and respond to basic security incidents and system issues.
• Ensure appropriate user access and permissions are maintained.
• Create user-friendly and responsive website interfaces.
• Apply basic UI/UX principles to improve website usability.
• Ensure consistency with the company's branding and visual identity. with management and relevant teams to understand requirements and translate them into practical digital solutions.
• Maintain technical documentation, system information, and IT procedures.
• Document website configurations, hosting information, domains, DNS, and system access.
• Provide technical support and guidance to users. independently and collaborate with internal teams and external vendors.
• Stay updated with relevant IT, web development, cybersecurity, and technology trends.

S: Khmer

• Good English
• Good QUALIFICATIONS: Bachelor's