Location
Cambodia
Job Type
FULLTIME
Experience
Fresh Graduate
Work Mode
On-site
Industry
Telecommunications
The role is a balance of using data analysis to gain actionable insights (customer segmentation, churn analysis, incentive optimization) and working cross functionally to drive campaigns execution.
Design campaigns based on retention / monetization plans identified with objective to reduce churn rate & increasing demand Assist CLM Manager to develop relevant retention / monetization campaigns & initiatives based on customers’ usage behavior (developing hypothesis, validating potential demand, developing business case and designing offers) Execute and manage campaigns launched end-to-end, focusing on process automation Monitor & track campaigns performance to ensure campaign effectiveness Ensure post campaign diagnosis is done to evaluate campaign and to ensure continuous learnings for future campaigns Assist the CLM product manager in day-to-day CLM operations
Bachelor’s degree in Marketing, Business, Economics, Finance, Analytics or relevant fields
Young graduates with <2 years’ work experience
Analytical with the passion of translating customers’ insights to impact via personalized campaigns Strong ownership to lead end-to-end project management Abilities in planning, prioritizing and organizing work effectively within a team Open outlook, ready to embrace unfamiliar challenges to get things done
Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings. Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030. Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity. At Smart, we offer: - Competitive salary - Annual bonus - Monthly incentive - Phone credit - Seniority payment - Outpatient medical expenses - Health and accident insurance - Role and responsibilities training - National Social Security Fund (NSSF) - Education sponsorship - Employee engagement activities (such as team-building trips and our annual staff party) - Young, dynamic and diverse working environment - Other benefits, including life-long career development Our mission, vision and core values are guiding principles that make sure everyone at Smart is on the same page. We align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.
Employees
1001 to 5000
Industry
Telecommunications
City
Phnom Penh
Other open roles at this company
Similar roles you might be interested in
ACE
Amrita
Hybrid Learning Ocean Co., Ltd.
Bayon Heritage
Apply via ajip.ai with your Profile & CV.
