Customer Caregiver Jobs in Cambodia at Ratanak International

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Ratanak International

Customer Caregiver

Non-Governmental OrganizationPosted 1 mo ago

Location

Cambodia

Job Type

FULLTIME

Salary

USD 362 - 375

Level

Entry Level

Work Mode

On-site

Industry

Non-Governmental Organization

Languages

Khmer, English

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About the role

We are looking for staff in the role of Customer Caregiver and work with clients regularly in shifts to build trusting and supportive relationships with each client regarding their daily needs.
Customer Caregivers help provide support and encouragement to clients affected by trauma, participate in maintaining a good home environment so that clients receive appropriate, comfortable treatment, support, and care.
This role will work directly with staff as Customer Support, maintaining preliminary consultations on necessary client treatment techniques and other social workers.
Responsibilities: Maintain good communication with customer support staff, the team, and related teams in fulfilling joint duties within Ratanak International.
Maintain regular communication and provide information as required to the direct manager, the direct care manager, and participate in regular meetings with the direct manager, team meetings, and project meetings.
Manage and cook daily meals in the responsible shift for clients and staff in the shift according to the schedule.
Be a role model for clients in maintaining the living environment, hygiene, love, building good relationships, and having strong faith.
Promote teamwork and comply with assignments from the direct manager (Customer Care Manager) in accordance with the internal technical work of the project.
Monitor activities and behaviors that may cause harm to clients and between clients themselves, maintaining high vigilance.
Report any risk cases that may arise by the manager regarding the condition of the living environment, especially regarding clients.
Participate in receiving clients when notified of their arrival by the direct manager and according to any assignment.

Required Skills

Customer SupportRelationship BuildingCommunicationTeamworkReportingVigilanceCaregivingSupportEncouragementHome Environment MaintenanceCookingRole ModelingHygieneConflict MonitoringRisk AssessmentClient Intake

Schedule & Flexibility

Hours per week:40

Schedule:shift

Compensation Details

Salary:OK Transparent

About Ratanak International

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Ratanak International is a Christian NGO committed to serving human-trafficking survivors and vulnerable communities through restoration, prevention, protection, empowerment, and holistic development. The organization requires an independent external audit of its financial statements for the year ending 31 December 2025, in compliance with Cambodian accounting and auditing standards applicable to NGOs. We are operating Four projects with One OPS (Support Units) such as: Transitional Care Project Community Project Trafficking Vulnerability Prevention Project National Technical Support Project OPS (Support Units)

Industry

Non-Governmental Organization

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