IT Academy STEP Cambodia Institute

Sales and Admission Consultant

Sales & RetailPosted 3 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

1+ Years

Work Mode

On-site

Industry

Education

Languages

Khmer, English

About the role

You support student recruitment and enrollment.
You contact leads, meet visitors, explain courses clearly, and help students complete registration.
Your goal is to provide good service and help the team reach monthly enrollment targets.
DUTIES & RESPONSIBILITIES: Sales and student enrollment (calls, follow-up, walk-in visitors, closing).
Provide clear information and good customer service to students and parents.
Support the student registration process (documents, payment steps, confirmations).
Update the online CRM system daily.

Requirements

Sales or customer service experience for 1 year as a minimum SKILLS & KNOWLEDGE: General & Technical Skills Comfortable making phone calls and meeting customers face-to-face.
Basic computer skills (CRM, Excel, email, messaging apps).
Good in Khmer for both speaking and writing Good in English for both speaking and writing Soft Skills Good communication and a polite service attitude.
Strong follow-up discipline and target-focused.
Honest, organised, responsible.
Able to work in a fast-paced environment with attention to detail.
Able to work a flexible timeframe and stand for extended periods.
Polite, service-minded, and confident when talking with people.
Reliable, honest, and punctual.

Required Skills

SalesCustomer ServicePhone CallsFace-to-face MeetingsBasic Computer SkillsCRMExcelEmailMessaging AppsKhmer (Speaking)Khmer (Writing)English (Speaking)English (Writing)CommunicationPolite Service AttitudeFollow-up DisciplineTarget-focusedHonestOrganisedResponsible