Wow Now

Senior Market & Business Intelligence Specialist

GeneralPosted 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

3+ Years

Work Mode

On-site

Industry

Internet Services

Languages

English

About the role

Conduct comprehensive market research on competitors, industry trends, consumer behavior, and service performance.
Synthesize external market data to uncover opportunities and threats that influence strategic initiatives.
Lead complex data analysis to support business planning, optimization, and performance measurement.
Design, develop and maintain advanced BI dashboards, metrics, and automated reporting using tools such as Power BI, Tableau, or similar platforms.
Extract and manipulate large datasets using SQL and other BI tools to build meaningful insights and predictive models.
Work closely with marketing, operations, product, and finance teams to refine KPIs and interpret analytical results into actionable business recommendations.
Present results and strategic insights to senior management with clarity and influence.
Provide leadership in analyzing campaign performance, user acquisition funnels, retention metrics, and pricing strategies.
Help formulate data-driven strategies that support business goals such as growth, profitability, and customer satisfaction.
Coach and mentor junior BI and analytics team members.
Promote best practices in data governance, visualization standards, and analytical methodologies.

Requirements

Education Bachelor’s degree in Business Analytics, Market Research, Statistics, Data Science, Economics, Computer Science, or related field.
A Master’s degree or postgraduate qualifications in analytics or business intelligence is a plus.

Experience 3–7+ years’ experience in market research, business intelligence, data analysis, or a related analytics function.
Proven experience in a senior or lead role guiding analytics initiatives is preferred.

Technical Skills Strong proficiency in SQL for data extraction, transformation, and analysis.
Experience with BI/analytics tools (e.g., Power BI, Tableau, Looker, or equivalent) for dashboarding and reporting.
Strong Excel skills (pivot tables, advanced formulas).
Familiarity with data warehousing concepts and data modeling principles.

Analytical & Strategic Competencies Expert analytical mindset with the ability to translate complex datasets into actionable business insights.
Strong problem-solving, critical thinking, and statistical interpretation capabilities.
Ability to work effectively across departments and influence strategic decisions.

Leadership & Communication Excellent communication and presentation skills to clearly articulate data insights and recommendations to senior stakeholders.
Experience mentoring junior analysts or leading small analytics teams.

Language Proficiency in English.
Knowledge of Khmer and Chinese is an asset given WOWNOW’s multilingual environment.

Required Skills

SQLPower BITableauLookerExcelData WarehousingData ModelingAnalyticsBusiness IntelligenceMarket ResearchData AnalysisStatistical InterpretationAnalytical MindsetProblem-solvingCritical ThinkingCommunicationPresentation SkillsInfluenceMentoringLeadership