Songsaa Private island

Asst. Learning & Development Manager

GeneralPosted 2 mo ago

Location

Preah Sihanouk Province

Job Type

FULLTIME

Work Mode

On-site

Industry

Hospitality / Hotel

Languages

English, Khmer

About the role

Provide proactive, hands‑on support to the HR Manager by designing and delivering team engagement activities, managing HR administration (payroll coordination, visas, HRIS and records), coordinating full‑cycle recruitment and structured internship placements, and co‑facilitating practical training and train‑the‑trainer sessions to ensure skills transfer, compliance, and a people‑centred place.
In parallel, lead island HR strategy and governance, oversee daily people operations, and run a results‑driven L&D agenda that builds frontline capability, supervisory leadership, and sustainability‑centred behaviours.
Assist the HR Manager with daily HR strategy execution, project delivery, and decision-making support.
Ensure statutory compliance with Cambodian labour law, social security, taxation and permits; prepare for audits and inspections.
Support end-to-end HR operations: recruitment, contracts, onboarding, probation reviews, payroll liaison, performance management, leave, attendance, and nel records.
Maintain accurate audit‑ready nel files and HR records across Keka HR, BambooHR, shared drives and hard‑copy files; prepare monthly HR metrics and reports.
Support payroll coordination, visa/ permit processing, passport expiry tracking and HR Keka profile updates.
Administer recruitment coordination, applicant tracking, interview scheduling, reference checks, offer letters and probation paper.
Support Staff Shop operations: rostering, basic purchasing, support, attendant training, inventory checks, staff credit, and submission of reports.
Prepare regular HR reports such as payroll reports, employment contracts, recruitment, leave, attendance, learning reports, and other required reports.
Assist or lead investigations and complex employee relations cases; coach line staff/supervisors, conduct investigations, disciplinary, and grievance processes, and document case resolution.
Ensure disciplinary and grievance procedures follow best practice and are fully documented.
Maintain complete and confidential HR case files.
Manage full recruitment lifecycle: role design, sourcing, selection, offers and onboarding logistics adapted to island operations and budgeted headcount.
Build and maintain relationships with employment agencies, universities, s, recruitment companies, NGO’s, and hospitality s.
Design and run a structured internship programme: sourcing partners, placement plans, mentorship, competency milestones, evaluation and conversion recommendations.
Deliver island‑specific induction and role buddy systems to accelerate seasonal and permanent hires; run formal new‑hire orientations and HR Essentials induction.
Maintain training calendar and manage relationships with external and training vendors.
Design, deliver and measure a multi‑year L&D strategy focused on induction, service excellence, safety, sustainability and bilingual capability.
Develop bilingual, icon‑based job aids, facilitator guides, micro‑learning, video demos and multi‑media trainin.

Required Skills

HR administrationPayroll coordinationVisa processingHRIS managementRecords managementFull-cycle recruitmentInternship program designTraining deliverySkills transferCompliance managementHR strategy developmentPeople operations oversightLearning and Development (L&D) agendaFrontline capability buildingSupervisory leadership developmentSustainability-centered behavior developmentHR strategy executionProject deliveryDecision-making supportStatutory compliance