Admin Operations Supervisor / CEO Assistant

• The Admin Operations Supervisor is responsible for designing and improving the "Organizational OS (Operating System)" that supports the entire organization's operations.
• Working closely with the CEO, the Supervisor designs the organization's operational structures, systems, rules, and business processes.
• The core mission involves the systemization of organizational operations, structural design of business processes, optimization of operational costs, reduction and automation of manual tasks, and structural problem-solving for recurring issues.
• The goal is to build a system where the organization is controlled through structures and rules, not through individual judgment or emotional responses.

Key Responsibilities include: Organizational OS Design (Design and improve internal rules and systems, design and standardize business processes, build organizational operation frameworks); Systemization (Design rules that do not depend on individual human judgment, standardize business flows and create operational manuals, systematize decision-making processes); Automation (Reduce and automate manual tasks, promote the introduction of digital tools, improve operations using AI tools); Structural Problem Solving (Analyze root causes of recurring problems, design and implement structural solutions, continuously refine rules and processes until problems are sustainably resolved); CEO Support (Analyze and report on organizational operation issues, propose improvements to internal systems and rules to CEO, drive organizational improvement projects); and Cross-Department Communication Improvement (Identify and analyze issues in inter-department collaboration, design frameworks that promote effective communication, introduce and improve internal tools and systems).

• Analytical Thinking: Ability to structurally analyze problems and design solutions through systems and rules.
• Decisions should be based on logic and rules, not personal judgment.
• Business Process Design: Ability to understand business flows and design systems that improve efficiency.
• A foundational understanding of organizational management is required.
• Research and Information Gathering: Strong ability to research best practices from organizations worldwide and propose adaptations that fit the organization.
• IT Literacy: Digital skills to effectively use office software, business management tools, collaboration platforms, and AI tools.
• AI Utilization: Ability to leverage AI tools to improve and update existing operations and systems.

Expected Attitude

A broad perspective that encompasses the entire organization A mindset that solves problems through systems, not individual responses Strong commitment to continuous improvement Flexibility to adopt new methods, tools, and approaches A stance of developing deep expertise across all operational areas Willingness to question existing systems and seek better solutions Strong sense of responsibility and ownership