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VOICE Cambodia OrganizationPhnom PenhActive opening
VOICE Cambodia Organization

Lead Project Officer

Social Work/Community DevelopmentPosted 2 w ago

Location

Phnom Penh

Job Type

FULLTIME

Salary

USD 300 - 420

Level

Manager

Work Mode

On-site

Industry

Social Work/Community Development

Languages

Khmer, English

Apply Now

About the role

  • Welcome and assess individuals and families seeking support from Voice.
  • Conduct client intake assessments and develop individual case plans using Voice's Client Collaboration Process.
  • Assist clients to identify and achieve their short-term and long-term goals.
  • Provide counselling, emotional support, and trauma-informed care to people experiencing crisis.
  • Support clients to access food, shelter, healthcare, education, safety, sustainable livelihoods, and other essential services.
  • Refer clients to specialist service providers and advocate on their behalf where required.
  • Conduct regular follow-up visits and monitor client progress until case closure.
  • Maintain accurate case notes and client records using the OSCAR Case Management System.
  • Collaboratively with government officials, NGOs, hospitals, s, and community partners to coordinate support for clients.
  • Represent Voice at meetings, training sessions, outreach activities, and community events.
  • Maintain accurate financial records for client assistance and comply with Voice's financial and administrative procedures.
  • Participate in regular team meetings, case reviews, supervision, and professional development.

Requirements

  • Undergraduate Degree in Psychology, Social , Community Development, or related degree is preferred.
  • Demonstrated empathy and a deep understanding of the challenges faced by people in crisis.
  • Knowledge of trauma-informed practice and commitment to the values of respect, dignity, empowerment, integrity, and compassion.
  • Excellent communication and relationship-building skills with people from diverse backgrounds.
  • Ability to build positive ing relationships with government officials, NGOs, and community partners.
  • Strong organisational skills and the ability to manage multiple client cases effectively.
  • Willingness to learn, accept feedback, and collaboratively within a supportive team.
  • Relevant qualifications or experience in social , psychology, counselling, community development, education, or a related.

Required Skills

PsychologySocialCommunity DevelopmentEmpathyUnderstanding of challenges faced by people in crisisTrauma-informed practiceRespectDignityEmpowermentIntegrityCompassionCommunicationRelationship-buildingWorking with diverse backgroundsBuilding positive relationships with government officialsBuilding positive relationships with NGOsBuilding positive relationships with community partnersOrganisational skillsManaging multiple client casesWillingness to learn

Compensation Details

Salary:OK Transparent
Bonus:13th month

Benefits

  • Annual Bonus / 13th Month Salary
  • Mobile/Internet Allowance
  • Company Uniforms or Clothing Support
  • Safe & Clean Working Conditions
  • Annual Leave
  • Family Leave (maternity/paternity/elder care)
  • Illness Leave
  • No Harassment or Discrimination Policy
  • Provident Fund / (NSSF)
  • Health & Safety Training
  • In-House Programs Training

About VOICE Cambodia Organization

Visit Website

Voice Cambodia Organization works directly with people in crisis in Cambodia to help them access essential services and sustainable livelihoods.

Industry

Social Work/Community Development

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