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SBI Bank (Cambodia) PLCTuol Kouk | Phnom PenhActive opening
SBI Bank (Cambodia) PLC

Customer Service Officer

Banking/FinancePosted 5 d ago

Location

Tuol Kouk | Phnom Penh

Job Type

OTHER

Experience

2+ Years

Level

Individual Contributor

Work Mode

On-site

Industry

Banking/Finance

Languages

Japanese

Apply Now

About the role

  • Figure out the problem and demand of customer and provide recommendation as well as introduce bank products and services as needed by customer.
  • Find potential customers through internal and external sale net
  • Monitor customer bank account such as account opening and closing, account maintenance and transactions of customer bank account
  • Present and promote bank products and services to existing and new customers.
  • Provide the best customer service to the bank customer.
  • Guiding the customers to internal financial expert or relevant departments such as SME, Commercial Loan, Retail loan as well as other bank products and services as necessary.
  • Prepare account opening and closing documents, signature proposal and assign account number.
  • Verify detailed bank account as requested by customer.
  • Discuss the bank policy and procedure and raise up the change of policy and procedure that might affect the customer.
  • Resolve all customer's inquiry and complaint.
  • Perform administrative duties such as customer data entry as necessary.
  • Other tasks assigned by line manager

Requirements

  • BA in Finance, Administration, or other related fields
  • Having banking experience as al
  • Banking, compliance with rules and regulations
  • Having sale experience at least 2 years
  • Good understanding of bank products and services
  • Be able to speak and write in Japanese

Required Skills

FinanceAdministrationBankingCompliance with rules and regulationsSalesUnderstanding of bank products and servicesJapanese

Compensation Details

Bonus:performance bonus

Benefits

  • Rewards for over performance

About SBI Bank (Cambodia) PLC

Visit Website

SBI LY HOUR Bank Plc. is a subsidiary of SBI Holdings, Inc. which was established on July 8, 1999, is a listed company on Tokyo Stock Exchange. The Group, headquartered in Tokyo, japan currently has more than 260 companies in over 20 countries and regions around the globe. The Group is globally operating the business in particular segments such as Financial Services, Asset Management, Biotechnology-related, and Others. As of Mar 2020, the Group had consolidated Total Assets of USD 52.8 Billion, Total Paid-in Capital of USD 881.57 Million, and Total Revenue of USD 3.53 Billion. The Group is building a stronger corporate group by pursuing and exercising “synergies” through the effective utilization of management resources and organic coordination of business know-how within the Group. he Bank’s objective is to provide in any or all commercial banking business to individuals, SMEs, companies, and corporations in general as a contribution to socio-economic development in Cambodia and elsew

Industry

Banking/Finance

More at SBI Bank (Cambodia) PLC

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