Business Development Manager

• Oversee business development initiatives and manage the team to drive market expansion and client implementation of the company’s hardware and software products within the food and beverage industry.
• This role ensures the smooth execution of the entire process—from merchant acquisition and sales closure to equipment deployment—in order to achieve business growth objectives.

• Formulate business development plans and sales targets based on the company’s overall strategy, and decompose these into actionable items to drive execution.
• Manage the work allocation of business development staff, monitor sales progress, and ensure timely achievement of performance indicators.
• Expand key resources such as medium-to-large restaurant chains and industry-leading clients; lead or participate in negotiations and implementation of major client accounts.
• Guide the team in merchant acquisition, product presentation, proposal delivery, and commercial negotiations to improve contract conversion rates and client quality.
• Supervise the end-to-end process from contract signing to equipment installation and POS system activation, coordinating after-sales, customer service, and technical resources to ensure successful implementation.
• Support the team in resolving complex or exceptional issues during business execution to enhance customer satisfaction.
• Consolidate client feedback and feature suggestions, and regularly communicate with product, development, and marketing departments to promote product optimization and market alignment.
• Coordinate pre-sales and post-sales resources to ensure a closed-loop service process and improve customer experience.
• Recruit, train, and mentor business personnel to enhance team capabilities and execution, and cultivate a proactive and high-performing sales culture.
• Organize regular sales reviews, case sharing sessions, and pitch refinement initiatives to standardize and streamline sales methodologies and processes.

Bachelor’s degree or above, preferably in Marketing, Business Administration or a related field; Minimum of 3 years of experience in sales or business development, with at least 1 year of experience in managing a sales team; Background in both B2C and B2B sales; familiarity with SaaS, POS systems, ERP, or integrated hardware-software solutions is a strong plus; Cambodian (Chinese Speaking)