Novotel Phnom Penh BKK 1

Director of Sales & Marketing

ឱកាសការងារពិសេសMarketingបានបង្ហោះ 3 mo ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Hospitality

អំពីតួនាទី និងភារកិច្ច

Ensures efficient and effective management of the marketing / sales division towards attainment of overall company objectives and operational goals.
Analyzes market trends, demand segments, and competition to optimize pricing and inventory management.
Develops, communicates and enforces policies, priorities, procedures and administrative standards.
Defines job authorities, assigns accounts and market segment responsibilities.
Sets individual goals and establishes standards of performance.
Solicits sales personally on selected accounts to increase business and support good customer relations.
Interprets market research data.
Maintains an ongoing competitive analysis of the group and travel industry in local marketplace.
Ensures that current, accurate and relevant marketing/sales management data are readily available to support and document decision-making processes.
Produces reports, statistics and related information for higher level authority as requested.
Acts in a consultative capacity to the General Manager and other members of the Executive Committee on Marketing/Sales issues.
Drives revenue performance (RevPAR, ADR, occupancy).
Oversees the development of annual budgets and forecasts in collaboration with other department heads.
Monitors and controls expenditures.
Identifies significant deviation(s) and determines reasons for the same.
Authorizes deviations or takes corrective action to stay within budget allocated to ensure that results produced continue to justify fund expended.
Establishes and maintains accurate forecasting procedures.
Controls public space inventory so that combined group-catering events generate maximum revenues per available room.
Provides direction, leadership and support to division staff.
Leads, mentors, and motivates a high-performing sales team to meet and exceed targets.
Plans, supervises and evaluates work.
Provides training and creates opportunities for growth and development.
Approves all personnel actions, including promotions, demotions, discipline and involuntary terminations.
Provides advice and guidance to ensure optimal marketing effectiveness.
Ensures wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
Treats complaints of harassment and discrimination promptly and confidentially.
Treats customers and colleagues from all cultural groups with respect and sensitivity.
Identifies and deals with issues which may cause cross cultural conflict or misunderstanding.
Develops active communications and close rapport with Convention and Visitors Bureaus, Accor Corporate Sales Offices, planner associations and other sources of sales information and support.
Supports awareness and engagement of Accor’s loyalty program (ALL – Accor Live Limitless) through digital campaigns, guest communications, and targeted messaging across appropriate channels.
Identifies digital trends and insights, adapting strategies to improve performance and customer engagement.
Leads the ideation and execution of immersive guest experiences that bring the brand’s adventure, wellness and lifestyle philosophy to life.
Develops, implements and evaluates short-term tactics and long-range marketing/sales plans and programs focused on customer needs and expectations.
Identifies and researches practical and academic trends as they relate to the hospitality industry.
Manages caterings/banquet and convention service functions to ensure high degree of customer satisfaction and promote return/future business.
Personally solicits feedback from meeting planners, group members and local catering clients on quality of service provided.

ជំនាញចាំបាច់

Sales ManagementMarketing ManagementMarket Trend AnalysisDemand Segment AnalysisCompetitive AnalysisPricing OptimizationInventory ManagementPolicy DevelopmentProcedure DevelopmentAdministrative StandardsJob Authority DefinitionAccount AssignmentMarket Segment ResponsibilityGoal SettingPerformance StandardsDirect SalesCustomer RelationsMarket Research InterpretationData AnalysisDecision Support

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:performance bonus

អំពី Novotel Phnom Penh BKK 1

ចូលមើលគេហទំព័រ

Industry

Hospitality

More at Novotel Phnom Penh BKK 1

Other open roles at this company

5 open

Group Finance Manager

Chamkar Mon | Phnom PenhFull-time

Director of Sales & Marketing

Chamkar Mon | Phnom PenhFull-time

Assistant Director of Marketing and Communications

CambodiaFull-time

Assistant Sales Manager

CambodiaFull-time

Executive Floor Receptionist

CambodiaFull-time

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អំពីតួនាទី និងភារកិច្ច

Ensures efficient and effective management of the marketing / sales division towards attainment of overall company objectives and operational goals.
Analyzes market trends, demand segments, and competition to optimize pricing and inventory management.
Develops, communicates and enforces policies, priorities, procedures and administrative standards.
Defines job authorities, assigns accounts and market segment responsibilities.
Sets individual goals and establishes standards of performance.
Solicits sales personally on selected accounts to increase business and support good customer relations.
Interprets market research data.
Maintains an ongoing competitive analysis of the group and travel industry in local marketplace.
Ensures that current, accurate and relevant marketing/sales management data are readily available to support and document decision-making processes.
Produces reports, statistics and related information for higher level authority as requested.
Acts in a consultative capacity to the General Manager and other members of the Executive Committee on Marketing/Sales issues.
Drives revenue performance (RevPAR, ADR, occupancy).
Oversees the development of annual budgets and forecasts in collaboration with other department heads.
Monitors and controls expenditures.
Identifies significant deviation(s) and determines reasons for the same.
Authorizes deviations or takes corrective action to stay within budget allocated to ensure that results produced continue to justify fund expended.
Establishes and maintains accurate forecasting procedures.
Controls public space inventory so that combined group-catering events generate maximum revenues per available room.
Provides direction, leadership and support to division staff.
Leads, mentors, and motivates a high-performing sales team to meet and exceed targets.
Plans, supervises and evaluates work.
Provides training and creates opportunities for growth and development.
Approves all personnel actions, including promotions, demotions, discipline and involuntary terminations.
Provides advice and guidance to ensure optimal marketing effectiveness.
Ensures wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
Treats complaints of harassment and discrimination promptly and confidentially.
Treats customers and colleagues from all cultural groups with respect and sensitivity.
Identifies and deals with issues which may cause cross cultural conflict or misunderstanding.
Develops active communications and close rapport with Convention and Visitors Bureaus, Accor Corporate Sales Offices, planner associations and other sources of sales information and support.
Supports awareness and engagement of Accor’s loyalty program (ALL – Accor Live Limitless) through digital campaigns, guest communications, and targeted messaging across appropriate channels.
Identifies digital trends and insights, adapting strategies to improve performance and customer engagement.
Leads the ideation and execution of immersive guest experiences that bring the brand’s adventure, wellness and lifestyle philosophy to life.
Develops, implements and evaluates short-term tactics and long-range marketing/sales plans and programs focused on customer needs and expectations.
Identifies and researches practical and academic trends as they relate to the hospitality industry.
Manages caterings/banquet and convention service functions to ensure high degree of customer satisfaction and promote return/future business.
Personally solicits feedback from meeting planners, group members and local catering clients on quality of service provided.