K N N Cambodia

Senior Officer, AR and Loan Recovery

FinancePosted 4 d ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Experience level

Associate

Work Mode

On-site

Industry

Banking

About the role

Follow up with customers on overdue installments through phone calls, messages, and customer visits.
Implement and enforce the Company's AR Overdue Policy to ensure timely collection of outstanding receivables.
Monitor customer aging reports and prioritize collection activities based on risk and overdue status.
Conduct site visits to customers to discuss overdue balances, investigate payment issues, and negotiate repayment plans.
Build and maintain professional relationships with customers while ensuring firm and effective collection practices.
Obtain payment commitments from customers and closely monitor compliance with agreed payment terms.
Prepare collection reports, aging analyses, and overdue account summaries for Management.
Recommend payment restructuring, revised payment schedules, or settlement proposals to the Credit Committee or Management for approval.
Coordinate with the Sales, Legal, and other relevant departments to resolve collection issues and facilitate debt recovery.
Escalate high-risk or non-responsive accounts to Management and recommend appropriate recovery actions.
Maintain complete and accurate records of customer communications, collection activities, site visit reports, and payment commitments.
Continuously identify opportunities to improve collection processes and reduce overdue receivables.

Requirements

Bachelor's degree in Accounting, Finance, Administration, or a related field.
Minimum 3 years of experience in Accounts Receivable, Credit Control, Loan Recovery, or Collection.
Experience in installment financing, commercial collections, or debt recovery is highly preferred.
Good understanding of credit management, collection techniques, and receivable management.
Proficient in Microsoft Excel and Microsoft Office applications.
Strong negotiation, communication, and interpersonal skills.
Ability to handle difficult customer situations professionally while achieving collection targets.
Strong analytical and problem-solving skills.
Willingness to travel frequently for customer and site visits.
Self-motivated, disciplined, and results-oriented with a strong sense of accountability.
Ability to work under pressure and consistently achieve collection targets.

Required Skills

AccountingFinanceAdministrationAccounts ReceivableCredit ControlLoan RecoveryCollectionInstallment FinancingCommercial CollectionsDebt RecoveryCredit ManagementCollection TechniquesReceivable ManagementMicrosoft ExcelMicrosoft OfficeNegotiationCommunicationInterpersonal SkillsConflict ResolutionAnalytical Skills

Compensation Details

Bonus:performance bonus

Benefits

Rewards for over performance

About K N N Cambodia

Company page Visit Website

Employees

51 to 100

Industry

Banking

City

Phnom Penh

More at K N N Cambodia

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5 open

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Manager, Sales

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SAP Officer

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Supervisor, AR & Loan Recovery

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AR Officer

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About the role

Follow up with customers on overdue installments through phone calls, messages, and customer visits.
Implement and enforce the Company's AR Overdue Policy to ensure timely collection of outstanding receivables.
Monitor customer aging reports and prioritize collection activities based on risk and overdue status.
Conduct site visits to customers to discuss overdue balances, investigate payment issues, and negotiate repayment plans.
Build and maintain professional relationships with customers while ensuring firm and effective collection practices.
Obtain payment commitments from customers and closely monitor compliance with agreed payment terms.
Prepare collection reports, aging analyses, and overdue account summaries for Management.
Recommend payment restructuring, revised payment schedules, or settlement proposals to the Credit Committee or Management for approval.
Coordinate with the Sales, Legal, and other relevant departments to resolve collection issues and facilitate debt recovery.
Escalate high-risk or non-responsive accounts to Management and recommend appropriate recovery actions.
Maintain complete and accurate records of customer communications, collection activities, site visit reports, and payment commitments.
Continuously identify opportunities to improve collection processes and reduce overdue receivables.

Requirements

Bachelor's degree in Accounting, Finance, Administration, or a related field.
Minimum 3 years of experience in Accounts Receivable, Credit Control, Loan Recovery, or Collection.
Experience in installment financing, commercial collections, or debt recovery is highly preferred.
Good understanding of credit management, collection techniques, and receivable management.
Proficient in Microsoft Excel and Microsoft Office applications.
Strong negotiation, communication, and interpersonal skills.
Ability to handle difficult customer situations professionally while achieving collection targets.
Strong analytical and problem-solving skills.
Willingness to travel frequently for customer and site visits.
Self-motivated, disciplined, and results-oriented with a strong sense of accountability.
Ability to work under pressure and consistently achieve collection targets.