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DKSH

Manager, Training

TrainingPosted 4 d ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Experience

5+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Marketing Services

About the role

  • Collaborate with local and group stakeholders to design and develop targeted training programs and modules that address specific needs and close identified capability gaps.
  • Develop engaging training materials, including presentations, manuals, and e-learning content, to support an effective and consistent learning experience.
  • Establish and maintain a structured training calendar in partnership with cross-functional stakeholders to ensure timely and organized delivery of learning initiatives.
  • Facilitate functional and essential skills training sessions, shops, and seminars for the sales team and other functions across all levels of the organization.
  • Partner with subject matter experts to deliver curriculum that addresses organizational learning priorities.
  • Apply diverse instructional techniques to accommodate different learning styles and maximize knowledge retention across participants.
  • Implement regular sales team capability assessments through classroom, online, and in-field formats to measure learning progress and effectiveness.
  • Evaluate training program outcomes through structured evaluations, participant feedback, and performance metrics, continuously refining content and delivery methods based on results.
  • Design and deploy training assessment tools that provide clear and measurable indicators of capability development and return on training investment.
  • Conduct training needs analysis in collaboration with department heads to identify skill gaps and ensure learning programs are fully aligned with organizational goals.
  • Lead In-Field Coaching (IFC) implementation in collaboration with the Sales Force Effectiveness (SFE) Manager and Sales Manager, dedicating 25 to 50% of time to field visits to observe market dynamics, assess sales team capability, and translate insights into training design.
  • Stay current with industry trends, best practices, and emerging technologies in learning and development, incorporating innovative approaches to continuously enhance the learning experience.
  • Embed DKSH behavioral competencies within the team and actively support coaching and mentoring efforts to ensure team members are equipped to achieve departmental goals.
  • Administrative duties and coordination tasks as required.

Requirements

  • Bachelor's degree in Education, Human Resources, or a related field.
  • Minimum five years of experience in a training or learning and development role, with proven experience as a Trainer or equivalent capacity.
  • Familiarity with traditional and modern training methods and tools, including Learning Management Systems (LMS).
  • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
  • Excellent communication and presentation skills with the ability to engage and influence audiences at all levels.
  • Strong organizational and time management abilities to plan and manage multiple training programs and priorities simultaneously.
  • Ability to assess training needs and evaluate program outcomes with clarity and measurable precision.
  • Strong internal skills with adaptability and creativity in designing and delivering training solutions.
  • Analytical thinking and problem-solving capability to translate data and field insights into actionable learning interventions.
  • Commitment to continuous learning and ongoing professional development.
  • Certification in Training and Development (for example, Certified Professional in Learning and Performance) is an advantage.
  • Willingness and ability to travel as required.

Required Skills

Training and DevelopmentLearning Management Systems (LMS)Microsoft Office SuiteMicrosoft WordMicrosoft ExcelMicrosoft PowerPointCommunicationPresentation skillsOrganizational skillsTime managementTraining needs assessmentProgram evaluationAdaptabilityCreativityAnalytical thinkingProblem-solvingCertified Professional in Learning and PerformanceLMSMicrosoft OfficeWord

Compensation Details

Bonus:performance bonus

Benefits

  • Attractive salary package
  • Rewards for over performance

About DKSH

Visit Website

At DKSH, we help companies grow in Asia and enable people to perform at their best through accountability, collaboration, and long-term partnerships.

Industry

Marketing Services

More at DKSH

Other open roles at this company

3 open

Senior Manager, Client Management

Chamkar Mon | Phnom PenhFull-time

Assistant General Manager, Distribution Excellence

Chamkar Mon | Phnom PenhFull-time

General Manager, Client Management

Chamkar Mon | Phnom PenhFull-time

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