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DKSH

General Manager, Client Management

Hidden GemGeneralPosted 4 mo ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Biotechnology/Pharmaceuticals, Chemicals/Petro-Chemicals, FMCG, Pharmaceutical/Life S...

About the role

  • Oversee and manage operating departmental budgets and costs according to annual allocations to ensure efficient usage of resources.
  • Lead the development and execution of marketing strategies and activities, based on clients' business strategies to achieve annual sales targets.
  • Oversee the business integration process for new clients to ensure alignment to all relevant functions and smooth integration.
  • Identify, develop and execute new marketing opportunities to accelerate overall awareness of brands and unique selling propositions.
  • Manage and monitor annual marketing budgeting process, including advertising and promotion budget, and ensure all marketing activities are within the allocated advertising and promotion budget.
  • Recommend/enhance marketing plans and activities based on clients' changing business strategies and market situation.
  • Conduct performance review meetings with clients on the implementation/progress of marketing strategies and plans.
  • Manage and monitor return on investment for marketing initiatives in achieving sales goals, evaluating effectiveness and creating next steps and action plans.
  • Cooperate with clients and other external third parties for marketing activities.
  • New Business development (Clients & Products).
  • Oversee and monitor clients' and DKSH's profit and loss to achieve sales targets and ensure best benefit from contract management.
  • Anticipate clients' needs and actively seek opportunities for new business of existing clients; take accountability for contract renegotiation.
  • Partner with internal DKSH departments and Business Units to ensure alignment of clients' business plans and effective implementation of business plans.
  • Lead the multi cross function business.

Requirements

  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers.
  • Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts.
  • Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc. Demonstrate advanced research and analytical skills.

Required Skills

Industry/Market/Competitor/Customer KnowledgeSales Track RecordNetworkingRegulatory Requirements KnowledgeHandling Procedures KnowledgeWarranty KnowledgeResearch SkillsAnalytical Skills

Benefits

  • Standard Benefits

About DKSH

Visit Website

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been distributing, marketing, and selling high-quality products and brands for multinational and Fortune 500 companies. Established in 1952, DKSH Cambodia has been the trusted partner for companies looking to grow their business in Cambodia. At DKSH Cambodia, we deliver growth for our partners by providing a full range of market expansion services to distribute, market, and sell products in the following areas: Fast Moving Consu

Industry

Biotechnology/Pharmaceuticals, Chemicals/Petro-Chemicals, FMCG, Pharmaceutical/Life S...

More at DKSH

Other open roles at this company

3 open

Senior Manager, Client Management

Chamkar Mon | Phnom PenhFull-time

Manager, Training

Chamkar Mon | Phnom PenhFull-time

Assistant General Manager, Distribution Excellence

Chamkar Mon | Phnom PenhFull-time

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