Sales Operations Manager Jobs in Cambodia at Vattanac Brewery Limited

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Vattanac Brewery LimitedDoun Penh | Phnom PenhActive opening

Vattanac Brewery Limited

Sales Operations Manager

FMCGPosted 2 w ago

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Experience

7+ Years

Level

Individual Contributor

Work Mode

On-site

Industry

FMCG

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About the role

The Sales Operations Manager is responsible for leading and managing the Commercial Administration and Sales Operations function to ensure efficient sales support, commercial governance, ERP administration, pricing and promotion execution, sales claims management, outlet incentive administration, contract management, and operational compliance across all sales channels.
This role ensures the accuracy of commercial transactions, controls sales expenses, supports sales execution, manages commercial policies, and provides operational insights to improve performance.
Roles and Responsibilities: 1.
Sales Operations Leadership: Lead and manage the Commercial Administration and Sales Operations team.
Establish clear operational processes, controls, and service standards.
Ensure timely support to all sales channels nationwide.
Drive continuous improvement in sales administration and commercial processes.
Develop team capabilities through coaching and performance management.
Ensure compliance with company policies and procedures.
Commercial Governance & Compliance: Govern all sales operational memorandums, policies, procedures, and controls.
Ensure compliance of pricing, promotions, trade schemes, and outlet agreements.
Monitor adherence to commercial approval matrices.
Review and strengthen internal controls to minimize risks.
Conduct regular audits on commercial transactions and claims.
Pricing, Promotion & Trade Scheme Management: Oversee setup and implementation of product pricing, trade schemes, trade promotions, discount structures, and customer incentives.
Ensure accurate configuration of commercial programs in ERP.
Validate promotional mechanics before implementation.
Monitor effectiveness and compliance of promotional activities.
Coordinate with Sales, Trade Marketing, Finance, and IT regarding promotion execution.
ERP & Sales Order Administration: Ensure accurate sales order processing across all sales channels.
Oversee ERP master data management related to sales operations.
Monitor system accuracy for pricing, promotion setup, customer information, and sales orders.
Resolve operational issues affecting sales transactions.
Outlet Agreement & Contract Management: Manage administration of outlet agreements, incentive agreements, Modern Trade contracts, On-Trade agreements, and Agent agreements.
Ensure proper documentation and renewal tracking.
Maintain contract database and compliance records.
Monitor contractual obligations and commercial commitments.
Sales Claims & Expense Management: Oversee verification and control of Outlet Visit Claims, sales entertainments claims, Mission, Travel Claims & other sales claims from all regions.
Sales Incentive Administration: Manage outlet incentive administration nationwide.
Ensure accuracy of incentive calculations.
Validate supporting documents and agreements.
Coordinate invoice preparation and payment processing.
Monitor incentive spending against approved budgets.
Sales Administration Support: Oversee processing of internal commercial documents.
Ensure timely approval flows.
Manage sales-related administration activities.
Support field sales teams with operational requirements.
Coordinate sales meetings, briefing sessions, and operational communications.

Requirements

Minimum 7 years of experience in Sales Operations, Commercial Administration, Sales Support, Finance Operations, or Commercial Excellence.
Minimum 3 years of people management experience.
Experience in FMCG, Beverage, Brewery, Consumer Goods, or Distribution is highly preferred.
Strong experience with ERP systems (SAP, Microsoft Dynamics, Oracle, or similar).

Required Skills

Sales OperationsCommercial AdministrationSales SupportFinance OperationsCommercial ExcellencePeople ManagementSAPMicrosoft DynamicsOracleERP

Compensation Details

Bonus:performance bonus

Benefits

Monthly beer allowance
Yearly increment & bonus (based on performance)
Seniority payment
Insurance (health, accide

About Vattanac Brewery Limited

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Vattanac Brewery Ltd. is a world class organization that prides itself on its authenticity and culture. Our products are of the highest standards, brewed with state-of-art equipment, providing consumers with experience that can't be found elsewhere.

Employees

501 to 1000

Industry

FMCG

City

Phnom Penh

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