KB PRASAC

Senior Exclusive Merchant Sales Support Officer

Sales & RetailPosted 1 mo ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Experience level

Associate

Work Mode

On-site

Industry

Banking/Finance

Languages

English

About the role

Acquire and manage exclusive merchants to achieve transaction, CASA, and fee-based income targets.
Build and maintain strong relationships with key and exclusive merchants to ensure growth and retention.
Promote KB PRASAC merchant solutions, including KHQR, QR Sound Box, POS, and other payment services.
Conduct regular merchant visits to identify opportunities and improve merchant engagement.
Support onboarding, activation, and ongoing management of exclusive merchants.
Implement merchant partnership campaigns, promotional programs, and sales initiatives.
Monitor merchant transaction performance and follow up on inactive or low-performing merchants.
Coordinate with branches and relevant departments to ensure efficient service delivery and issue resolution.
Assist merchants with operational, service, and payment-related inquiries.
Prepare and maintain merchant reports, records, and performance updates.
Perform other tasks assigned by management.

Requirements

Bachelor’s degree in marketing, Finance, Banking sector or relevant Bachelor degree.
He/She shall have at least 3 years’ experience on customer service and selling service and products with other institution.
The priority shall be given to those who have relevant experience.
Good at English speaking, writing, and listening.
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
Can in a pressure manner.
Good al characteristics, including soft, friendly, and good communication skills, and the ability to in a team spirit.
Be able to independently and collaboratively in a fast-paced environment.
High al integrity, morality, and able to under pressure.
Willingness to frequently travel to the wide branch net offices.

Required Skills

MarketingFinanceBankingCustomer ServiceSalesEnglish SpeakingEnglish WritingEnglish ListeningMicrosoft WordMicrosoft ExcelMicrosoft PowerPointInternet ProficiencyKhmer TypingWorking Under PressureCommunication SkillsTeamworkIndependent WorkCollaborative WorkIntegrityMorality