Tsutaya Bookstore

Senior Sales and Cashier

ឱកាសការងារពិសេសSales & Retailបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

2+ Years

Work Mode

On-site

Industry

Education/Training

Languages

English

អំពីតួនាទី និងភារកិច្ច

Welcome and assist customers courteously and ensure high quality experience in bookstore.
Recommend titles based on customer preferences, current trends, literary knowledge, book genres, bestsellers, new arrivals, and special promotions.
Handle customer inquiries, resolve minor issues, address inquiries and offer curated suggestions and escalate concerns to the Supervisor when necessary.
Promote loyalty programs, memberships, and value-added services (e.g. gift wrapping, book reservations) and upselling.
Participate in PDCA (Plan, Do, Check, Act) processes to promote operational enhancements.

Support visual merchandising and ensure the store is clean, organized, and well-stocked.
Receive, unpack, and shelve new book arrivals and merchandise.
Monitor stock levels and communicate replenishment needs.
Assist with inventory counts and audits.

Operate the point-of-sales (POS) system with accuracy and efficiency.
Process cash, card, gift card, and digital wallet transactions.
Handle returns, exchanges, and refunds in accordance with store policies.
Balance the cash register and prepare daily cash reports.

Assist in arranging and replenishing book displays, feature tables, and promotional shelves according to merchandising guidelines.
Follow up with sales floor, cashier counter, and reading areas are clean, tidy, and welcoming at all times.
Assist in stock counts, monitor product shelf-life (if applicable), and report stock discrepancies or damaged items.

Mentor and support junior sales associates in customer service and store operations.
Lead by example in achieving personal and store sales targets.
Step in to observe store operations in the absence of management.

លក្ខខណ្ឌតម្រូវការងារ

Degree in Marketing, Business Administration, or a related field; 2 to 3 years’ experience in merchandising and managing teams effectively.
Strong communication and interpersonal skills.
Strong analytical skills and comfortable dealing with numerical data and systems.
Must be able to work in a fast-paced environment.

ជំនាញចាំបាច់

MerchandisingTeam ManagementCommunicationInterpersonal SkillsAnalytical SkillsWorking in a fast-paced environmentEnglishJapanesePOS

អត្ថប្រយោជន៍ទទួលបាន

Rewards for over performance
Learn new Skills on the jobs

អំពី Tsutaya Bookstore

ចូលមើលគេហទំព័រ

Industry

Education/Training

More at Tsutaya Bookstore

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អំពីតួនាទី និងភារកិច្ច

Welcome and assist customers courteously and ensure high quality experience in bookstore.
Recommend titles based on customer preferences, current trends, literary knowledge, book genres, bestsellers, new arrivals, and special promotions.
Handle customer inquiries, resolve minor issues, address inquiries and offer curated suggestions and escalate concerns to the Supervisor when necessary.
Promote loyalty programs, memberships, and value-added services (e.g. gift wrapping, book reservations) and upselling.
Participate in PDCA (Plan, Do, Check, Act) processes to promote operational enhancements.

Support visual merchandising and ensure the store is clean, organized, and well-stocked.
Receive, unpack, and shelve new book arrivals and merchandise.
Monitor stock levels and communicate replenishment needs.
Assist with inventory counts and audits.

Operate the point-of-sales (POS) system with accuracy and efficiency.
Process cash, card, gift card, and digital wallet transactions.
Handle returns, exchanges, and refunds in accordance with store policies.
Balance the cash register and prepare daily cash reports.

Assist in arranging and replenishing book displays, feature tables, and promotional shelves according to merchandising guidelines.
Follow up with sales floor, cashier counter, and reading areas are clean, tidy, and welcoming at all times.
Assist in stock counts, monitor product shelf-life (if applicable), and report stock discrepancies or damaged items.

Mentor and support junior sales associates in customer service and store operations.
Lead by example in achieving personal and store sales targets.
Step in to observe store operations in the absence of management.

លក្ខខណ្ឌតម្រូវការងារ

Degree in Marketing, Business Administration, or a related field; 2 to 3 years’ experience in merchandising and managing teams effectively.
Strong communication and interpersonal skills.
Strong analytical skills and comfortable dealing with numerical data and systems.
Must be able to work in a fast-paced environment.