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Vattanac Bank

Branch Manager

ឱកាសការងារពិសេសGeneralបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

អំពីតួនាទី និងភារកិច្ច

  • To oversee the whole branch operations, deposit and loan functions within an assigned branch to implement and lead the branch’s sales towards its set targets by providing direction, planning, and training to staff and maintaining communication between branch and upper management as well as to keep customers satisfied and continued profitability of the Branch.
  • Manage the branch’s business to deliver outstanding results in all areas including loan and deposit growth, revenue growth, performance & productivity, and the branch’s profit.
  • Communicate the strategic plan/direction from Head Office and develop action plan within branch market areas to improve the public’s trust, sales and cross-selling of the branch.
  • Create effective referral networks, including internal business relationships, existing customers and other local market activities to broadly promote the branch’s products and services.
  • Stay informed about the features and benefits of the bank’s products and services.
  • Regularly train and motivate staff to effectively cross-sell these offerings.
  • Additionally, provide training on all new products and refresh training on core competencies for each staff member.
  • Monitor the settlement of loans repayments and analyze the credit reports including client’s collateral with individual Personal Banker by ensuring accurate credit quality reporting.
  • Drive team to achieve the branch’s set targets (KPIs) both deposits and loan targets by monitoring a quality loan portfolio of the lending team/personal bankers and all routines-related transactions both within front-end and back-end branch operations.
  • Monitor the implementation of the bank’s service standard to ensure consistency in service quality and delivery in order to meet and exceed customer expectations as well as to retain the branch’s key accounts.
  • Exercise authority concerning staffing, training, performance appraisals, promotions, career development, salary actions and termination to effectively and efficiently manage a branch’s human resources and ensure productivity and morale.
  • Lead the branch regular meetings to keep the team informed of the information obtained and vice versa, strengthen the team’s collaboration as well as to help provide better input or action plans to achieve each individual KPIs.
  • Keep a close eye on the bank’s local competitors for what they are doing and how they are performing to make an effective plan to gain market share.
  • Maintain communication between the branch and upper management by preparing and/or approving daily, weekly, and month-end reports regarding operations and productivities, writing memos and attending management meetings.

ជំនាញចាំបាច់

Branch Operations ManagementDeposit and Loan Functions ManagementSales Target ImplementationStaff DirectionStaff PlanningStaff TrainingCommunication with Upper ManagementCustomer SatisfactionProfitability ManagementBusiness ManagementRevenue GrowthPerformance ManagementProductivity ManagementStrategic Planning CommunicationAction Plan DevelopmentPublic Trust ImprovementSales PromotionCross-sellingReferral Network CreationProduct Knowledge

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:Yearly bonus

អត្ថប្រយោជន៍ទទួលបាន

  • Yearly bonus
  • Fully compliant with labor law

អំពី Vattanac Bank

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Vision Vattanac Bank's vision is to be the leading local Bank that is a professional, honest, and trusted business partner that serves customers from every walk of life based on unique banking service quality, convenience, and advanced technology. Mission Contribute to strengthening Cambodia's economic growth; Support businesses in Cambodia, especially the growth of small- and medium-sized enterprises; Help improve the living standards of the Cambodian people; Facilitate the development & diversification of the Cambodian banking industry in an inclusive manner in tandem with technological and social developments; Be committed to providing banking services ethically and professionally; Develop and strengthen internal human resources who will play an essential role in the Cambodian banking sector; and Bolster and expand our local and international partnerships to streamline our banking services Vattanac Bank is a Cambodian-owned bank offering retail and commercial banking services. Its head office is located at Level 2, Vattanac Capital, a landmark building in Phnom Penh. The Bank commenced operations on 8 November 2002, Vattanac Bank has 41 branches: 15 in Phnom Penh and 26 in the Provinces. Customer Satisfaction We ensure a high level of customer satisfaction by providing honest, courteous, and efficient service. Innovation Vattanac Bank offers innovative products, with excellent service delivery, to meet our customers’ needs. Corporate Social Responsibility We uphold the Bank’s image as a highly responsible corporate citizen, ensuring we behave compassionately and ethically. Responsible Employer We create a competent and dedicated workforce through our job enrichment programs. Sustainability Ensuring high profitability through sustainable growth is core to our mission. Accountability We remain accountable and transparent at all levels while building trust and confidence.

Employees

501 to 1000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

More at Vattanac Bank

Other open roles at this company

5 open

Personal Banker, SME Sales

Krong Pursat | PursatFull-time

Digital Product Owner

Doun Penh | Phnom PenhFull-time

Customer Resolution Centre Officer

Doun Penh | Phnom PenhFull-time

Personal Banker

CambodiaFull-time

UX/UI Designer

CambodiaFull-time

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