Customer Resolution Centre Officer

Vision Vattanac Bank's vision is to be the leading local Bank that is a professional, honest, and trusted business partner that serves customers from every walk of life based on unique banking service quality, convenience, and advanced technology. Mission Contribute to strengthening Cambodia's economic growth; Support businesses in Cambodia, especially the growth of small- and medium-sized enterprises; Help improve the living standards of the Cambodian people; Facilitate the development & diversification of the Cambodian banking industry in an inclusive manner in tandem with technological and social developments; Be committed to providing banking services ethically and professionally; Develop and strengthen internal human resources who will play an essential role in the Cambodian banking sector; and Bolster and expand our local and international partnerships to streamline our banking services Vattanac Bank is a Cambodian-owned bank offering retail and commercial banking services. Its head office is located at Level 2, Vattanac Capital, a landmark building in Phnom Penh. The Bank commenced operations on 8 November 2002, Vattanac Bank has 41 branches: 15 in Phnom Penh and 26 in the Provinces. Customer Satisfaction We ensure a high level of customer satisfaction by providing honest, courteous, and efficient service. Innovation Vattanac Bank offers innovative products, with excellent service delivery, to meet our customers’ needs. Corporate Social Responsibility We uphold the Bank’s image as a highly responsible corporate citizen, ensuring we behave compassionately and ethically. Responsible Employer We create a competent and dedicated workforce through our job enrichment programs. Sustainability Ensuring high profitability through sustainable growth is core to our mission. Accountability We remain accountable and transparent at all levels while building trust and confidence.