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Vattanac Bank

Personal Banker

ឱកាសការងារពិសេសGeneralបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

5+ Years

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

Languages

Khmer, English

អំពីតួនាទី និងភារកិច្ច

  • Contribute directly to the sales, profitability and business growth of the branch / bank.
  • Identify business opportunities from retail, commercial and institutional clients and understand customer’s lending needs and provide suitable solutions through consultation.
  • Monitor and Support Personal Banker Generate own lend Training to Personal Banker, and Credit and Business Activities Introduce, promote, and market all bank’s products & services inclusive loans or deposits products, bank card, digital banking, fee-based transaction services, other service delivery channels & etc. Expand the client based through networking, business referral, constant follow-up, cold calls & etc. Attend to all customer enquiries, feedback, complaints on the bank’s products & services.
  • Ensure complaints are resolved expediently and to customers’ satisfaction.
  • Attend & assist to customer needs in bank’s products & services application.
  • Collect and prepare all required documents / information from customers for all products & services including deposit & loan application and timely closure of business deals & in compliance with bank’s regulated policy.
  • Keep track of own sales performance, productivity & activities and prepare individual business performance reports.
  • Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities and contribute to the success of business by initiating and participating in various cold-calling and Sales/Marketing Activities (to meet target loan and qualified customers) Provide high standard of service to all customers at all times and address all customer’s complaints/issues in the professional manner.
  • Credit Process (5 Ps): P1 = Prospecting, P2 = Pre-submission, P3 = Pending Approval, P4 = Pending Disbursement, P5 = Post Disbursement Performed other tasks as assigned.

លក្ខខណ្ឌតម្រូវការងារ

  • Bachelor’s degree in business administration, Finance and Banking, or related fields
  • At least 5 years of working experience in loan disbursement with a huge amount of outstanding loans.
  • At least 2 years of experience in Commercial Bank with a strong track record in relationship management and networking
  • Financial literacy and ability to interpret and analyze financial statements
  • In-depth knowledge of bank branch operations, rules and regulations, laws, and risk management
  • Credit analyst and loan writing
  • Excellent customer service; client relationship management, communication, negotiation, problem solving and interpersonal skills.
  • Good command in in both Khmer and English and/or other languages
  • Computer Literate, particularly Microsoft Office.

ជំនាញចាំបាច់

Loan DisbursementOutstanding Loan ManagementRelationship ManagementNetworkingFinancial LiteracyFinancial Statement AnalysisBank Branch OperationsKnowledge of Bank Rules and RegulationsKnowledge of Bank LawsRisk ManagementCredit AnalysisLoan WritingCustomer ServiceCommunicationNegotiationProblem SolvingInterpersonal SkillsKhmerEnglishMicrosoft Office

អំពី Vattanac Bank

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Vision Vattanac Bank's vision is to be the leading local Bank that is a professional, honest, and trusted business partner that serves customers from every walk of life based on unique banking service quality, convenience, and advanced technology. Mission Contribute to strengthening Cambodia's economic growth; Support businesses in Cambodia, especially the growth of small- and medium-sized enterprises; Help improve the living standards of the Cambodian people; Facilitate the development & diversification of the Cambodian banking industry in an inclusive manner in tandem with technological and social developments; Be committed to providing banking services ethically and professionally; Develop and strengthen internal human resources who will play an essential role in the Cambodian banking sector; and Bolster and expand our local and international partnerships to streamline our banking services Vattanac Bank is a Cambodian-owned bank offering retail and commercial banking services. Its head office is located at Level 2, Vattanac Capital, a landmark building in Phnom Penh. The Bank commenced operations on 8 November 2002, Vattanac Bank has 41 branches: 15 in Phnom Penh and 26 in the Provinces. Customer Satisfaction We ensure a high level of customer satisfaction by providing honest, courteous, and efficient service. Innovation Vattanac Bank offers innovative products, with excellent service delivery, to meet our customers’ needs. Corporate Social Responsibility We uphold the Bank’s image as a highly responsible corporate citizen, ensuring we behave compassionately and ethically. Responsible Employer We create a competent and dedicated workforce through our job enrichment programs. Sustainability Ensuring high profitability through sustainable growth is core to our mission. Accountability We remain accountable and transparent at all levels while building trust and confidence.

Employees

501 to 1000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

More at Vattanac Bank

Other open roles at this company

5 open

Personal Banker, SME Sales

Krong Pursat | PursatFull-time

Digital Product Owner

Doun Penh | Phnom PenhFull-time

Customer Resolution Centre Officer

Doun Penh | Phnom PenhFull-time

Branch Manager

CambodiaFull-time

UX/UI Designer

CambodiaFull-time

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